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Application Specialist (Darwin or Sydney)



The Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. Spending up to 50% of their time working directly from customer sites and other InterSystems offices, the Implementation Specialist will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.


 Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
Conduct individual and group training, product demonstrations and workshops as required
Implement and control change management requests from client
Deliver successful application implementation phases
Be a Subject Matter Expert (SME) for TrakCare implementations
If required, work with customers to identify potential changes within the parameters of the product. 


- Understanding and experience with Hospital Information, Pharmacy and Clinical Information Systems
- Knowledge of Pharmacy or Clinical healthcare products preferred.
- Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls
- General aptitude for solving problems and using technology to improve processes
- Understanding and experience in implementation of product solutions
- A solid grasp of computer systems, software development and deployment methodology and computer networking
- An ability to handle multiple tasks simultaneously and within tight time constraints
- Proven ability to think laterally and come up with innovative solutions for software product implementations
- The ability to make independent recommendations for successful software product implementations
- Proven ability to work through problems with different customer groups achieving positive outcomes
- The ability to spend up to 50% of time travelling and working from customer sites and other InterSystems offices

For more information on InterSystems careers, visit: 

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Clinical Education / SalesInterSystems
Location Darwin,Sydney
Classification Clinical Education / Sales
Sub Classification Clinical Education / Sales
Job Type Full Time
Closing Date 10-03-2019

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