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Medical Receptionist



Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.

Apex Radiology (formally Global Diagnostics) joined the Integral Diagnostics Group to become part of one of largest private radiology providers in Australia and New Zealand. Apex Radiology provides comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.


Apex Radiology is seeking a dedicated Medical Receptionist to be part of our team at our Bunbury Health Campus practice, one of the largest hospitals in Western Australia. As the face of our organisation, your focus is on delivering the highest standards of administrational support to patients, referrers, and in hospital services.

Your responsibilities include:

  • Answer the telephone and respond to patient enquiries in an efficient and sensitive manner
  • Make a patient booking after determining the examination required making sure you prioritise bookings in order to maximise appointment slots
  • Determine correct preparation and communication to patient at time of booking
  • When taking a booking, inform the patient of relevant preparation, exam cost, and requirement to present relevant concession cards.
  • Registering patient and processing relevant paperwork on arrival.
  • On patient departure, ensure the account is settled by collecting billing slip, generating account, processing payment and receipt for monies received.
  • Batch Medicare and Veterans claims daily (at the end of the day) where necessary


  • Above award rates
  • Uniforms and free parking
  • Excellent trainers that have years of knowledge and experience
  • Expand your knowledge of medical terminology, grow a career!
  • Full time hours with Monthly RDO
  • Caring and inclusive team environment
  • Paid Parental leave


  • Previous medical receptionist experience or similar fast paced front desk role
  • Experience using patient entry or bookings system highly desirable
  • Excellent interpersonal skills in order to show patients care, compassion and empathy
  • Ability to work autonomously as well as part of a team
  • Excellent keyboard skills for data entry into RIS system
  • EFTPOS and cash handling skills

This is a Full-time role working Monday to Friday with a monthly RDO, based in the busy Bunbury health campus. There will be a requirement to work the occasional weekend shift.

This is your chance to jump into a new career opportunity with Apex Radiology - to be the face of the company.


Interested? Simply visit to update your interest in this role via our candidate portal. Not already registered? Please submit your resume by selecting “Apply”. For further questions, please contact Jodie at or on 0476 887 487 for further inquiries.

Please note: Police check and proof of covid vaccination will be required for successful applicants.

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply

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Location WA
Job Reference Number VN10260
Classification Administration
Sub Classification Other
Job Type Permanent/Full-Time
Estimated Salary Package Not Applicable
Closing Date 12-08-2022

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