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Service Excellence Coach - Danila Dilba Health Service

Employment Office

About the Organisation

Danila Dilba Health Service is an Aboriginal community-controlled organisation providing culturally-appropriate, comprehensive primary health care and community services to Biluru (Aboriginal and Torres Strait Islander) people in the Yilli Rreung (greater Darwin) region of the Northern Territory.

About the Opportunity

Off the back of a recent independent study by Deloitte looking at the ways Danila Dilba can invest their funds into improved primary health care services, the organisation now has an exciting, newly created opportunity for a Service Excellence Coach to join their team. This is a full-time position based in Darwin.

Reporting to the Head of Operations, the purpose of this position is to lead, coach, advise and train operations leaders on the new and improved ways of working, providing them with the principles, processes, tools and techniques to increase collaboration, innovation, adaptability and flexibility to perform at the highest level.

You will build compliance capability among leaders to ensure accountability and then monitor performance and initiative improvements in team functioning.

Why work for Danila Dilba

This is a fantastic opportunity to take on a new leadership challenge within a fast-paced and expanding organisation!

You will receive a competitive base salary between $112,417 - $119,771 + super +annual leave loading, negotiable with experience and qualifications, PLUS phone, laptop, salary sacrificing options and a range of benefits including:

  • 6 weeks annual leave per year;
  • Relocation assistance (negotiable) when relocating to Darwin;
  • Up to 2 weeks paid study leave per annum;
  • Professional development and training provided; and
  • Entertainment benefits (up to $2,550).

This brings your total remuneration package to between $125,367 - $133,568.

You will work alongside a team of down to earth people who are dedicated to what they do. You will have the opportunity to make a real impact in closing the gap in Indigenous healthcare and wellbeing… one helping hand at a time. You will have variety in your role, always experiencing and learning something new, while having the opportunity to really progress your career.

As part of the Danila Dilba team....

  • You’ll IMPACT the community, helping close the gap in Indigenous healthcare and wellbeing, one helping hand at a time.
  • You’ll be PROUD, both of the work you do and who you work for.
  • You’ll work with a TEAM, alongside people who are down to earth and truly dedicated to what we do.
  • You’ll EXPERIENCE and learn something new every day through the variety of your role.
  • You’ll embrace the OPPORTUNITY to progress your career - follow your path at Danila Dilba.

Interested? Apply Now.

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AdministrationEmployment Office
Location Darwin
Job Reference Number 117284
Classification Administration
Sub Classification Healthcare Management
Job Type Permanent/Full-Time
Estimated Salary Package Not Applicable
Closing Date 10-12-2019

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