Workplace Bullying in Healthcare for Managers

Course Summary

Healthcare services and hospitals are complex environments that have been found to be prone to bullying between management and staff and among staff. The effects of bullying on targeted individuals and on healthcare organisations more broadly can be devastating. This course covers in detail the relevant bullying legislation, types of bullying, the effects of bullying, strategies to address or prevent workplace bullying, and also explores bullying scenarios in the healthcare workplace.

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Course Description

Healthcare services and hospitals are complex environments that have been found to be prone to bullying between management and staff and among staff. The effects of workplace bullying can be devastating for the targeted individual(s) and on the broader organisation. It is therefore vital that all health professionals understand the drivers of workplace bullying, strategies for avoiding and dealing with it, as well as the legal obligations of both employers and employees.

The course has been developed with healthcare managers, administrators and policy makers in mind, and the level of detail in relation to the legal content, and the policy strategies for mitigating the risk of bullying is appropriate for management level staff.

This course examines workplace bullying in healthcare, by:

  • Reviewing workplace bullying legislation, and how that legislation applies to both employers and employees,
  • Examining the different types of bullying that take place, including detailed bullying scenarios, and strategies to prevent it
  • Discussing the effects of bullying in terms of the targeted individual, and the impact on the organisation, and
  • Discussing approaches for dealing with bullying in healthcare settings

The course has been developed by HealthTimes in partnership with Workplace Legal.  Workplace Legal have extensive experience in the mediation and resolution of bullying incidents in healthcare settings.

 

To discuss licensing arrangements and to make this course available to all or a group of your staff, call 1300 306 582.

Course Contents
The Legislation
Relevant Legislation

What is a Workplace

Workplace Bullying
Types of Bullying

Prevention of Workplace Bullying

Effects of Workplace Bullying
Effects of Workplace Bullying

Dealing with Workplace Bullying
What to do

Fair Work Commission

Scenario Review
Scenario Review