Clinical Care Coordinator

Clinical Care Coordinator NDIS
Workforce Extensions | FNQ Health
Location – Cairns & Far North

About Us
Workforce Extensions FNQ Health is a registered NDIS services provider dedicated to delivering high-quality, person-centred supports.
We place the participant at the heart of all our decisions and actions, empowering individuals with a disability to thrive across all areas of life. Our strengths-based approach ensures each participant is actively involved in the decision-making process, ensuring independence dignity and respect in alignment with their individual goals.
Our NDIS involvement started as a participant family member which has guided our decision making at every step. Our goal has always been to provide higher quality supports than what was available to us when we needed it.

The Opportunity

We are looking for a passionate and experienced Registered Nurse to join our team as a Clinical Care Coordinator. This is a new role supporting our Director/Registered Nurse overseeing the planning and delivery of client centred supports with a focus on quality and compliance.
This is a Full Time role based in our Cairns office however the role is community based so you will spend a lot of time out in our participant homes. You will work across a caseload of participants with complex and high-acuity support needs, working closely with participants, their families, allied health professionals, support coordinators, and our internal teams to ensure the highest standard of support is delivered consistently and safely.
This role will have some travel requirement (Within QLD) whereby accommodation and vehicle will be provided.

What You Will Be Doing

• Managing a caseload of participants with complex care needs, ensuring care plans are current, person-centred, and reviewed on schedule
• Developing, implementing, and reviewing individualised care plans and risk assessments.
• Conducting participant risk reviews and escalating concerns through appropriate clinical governance frameworks
• Liaising with participants, families, guardians, allied health professionals, and external providers
• Managing clinical incidents and documentation in line with NDIS Practice Standards
• Delivery clinical training to support staff specific to participants in line with the NDIS High Intensity Skill descriptors.
• Wound Care in the community
• Catheter Care including SPC and IDC routine changes/flushes.
• Performing NDIS specific reports such as continence assessments & wound reports.
• Acting as a clinical escalation point for support workers
• Contributing to the continuous improvement of clinical practice and participant outcomes across the organisation
• Monitoring and ensuring compliance with the NDIS practise standards

What We Offer

• A genuinely supportive and collaborative team where your expertise is valued and respected
• Variety - no two participants are the same, and you will be constantly learning and growing in your clinical practice
• Blended role which includes some office based work, Training provision and some in home hands on clinical work
• The chance to be part of a growing organisation at an exciting point in its journey.
• Generous Salary based on your experience and skills.
• Access to company vehicle for all work related travel.

Role Requirements

• Registered Nurse (Division 1) with current unrestricted AHPRA registration
• Minimum 2-3 years post-registration experience, ideally with community, disability, or complex care exposure
• Strong communication and relationship-building skills across participants, families, and multidisciplinary teams
• Confidence managing clinical risk, incidents, and documentation
• Experience in the NDIS or community field is highly valued
• A proactive, self-directed work style with the ability to manage competing priorities effectively
• Experience with clinical management systems
• Current driver's licence
• Yellow and Blue Card
• Experience providing training to support staff/Care workers
• A can do attitude with a focus on exceeding our participant expectations.

To join the team please click "Apply" and include your detailed resume and a cover letter detailing your relevant experience.

Please note, given the number of applications, only suitable candidates will be contacted.

For any inquiries, please feel free to contact daniel.robinson@workext.com.au