Emergency Department Clerk

Emergency Department Clerk (night shift)
Permanent Part Time position (2-3 shifts per week) | Cabrini Malvern location

Better Facilities, Brighter Futures – Be part of Cabrini’s next era of care
We’re building for the better – including better capability, facilities and career opportunities to meet the needs of the community and professions we serve. Cabrini will need to service an additional 70,000 patients annually within the next 10 years and we need passionate professionals to help deliver this care. Join us as we shape a future where world-class care and career growth go hand-in-hand.

About the role
We are seeking a dedicated and adaptable Emergency Department Clerk to play a key role in supporting the smooth and efficient operation of our 24/7 Emergency Department. Working night shifts (a minimum of 2-3 per week), you will be at the frontline of patient care, helping to ensure every patient’s journey begins with a positive and professional experience. Shift times are between 9:15pm-7:15am and 9:30pm-7:30am.

This essential role involves a variety of administrative responsibilities, including:

• Accurately registering patients, collecting required information and processing payments
• Supporting patient admissions and discharge processes
• Maintaining accurate, confidential patient records and submitting online Medicare claims
• Reception and switchboard coverage where required
• Collaborating closely with clinical staff to enable seamless patient care

What you will bring to the role
You are a customer-focused professional who takes pride in creating a warm and welcoming experience for patients. Along with your strong service mindset, you will have:

• Previous experience in an administrative role, ideally within a healthcare setting; knowledge of medical terminology is an advantage
• Excellent communication and interpersonal skills, with the ability to manage sensitive information confidentially and professionally
• Strong computer literacy and confidence in quickly learning new systems and processes
• A high level of attention to detail, ensuring accuracy in data entry and record keeping
• The ability to multitask, prioritise effectively and remain organised in a fast-paced environment

Why join Cabrini?
You’ll be part of a values-driven organisation committed to delivering exceptional patient care, where we offer:

• Salary Packaging up to $18,850 per year tax free to increase your take-home pay
• Attractive hourly rates plus 13% superannuation, 17.5% annual leave loading
• Access to a range of staff benefits including retail offers, fitness passport, discounted hospital services and savings on eligible private health fund services
• Opportunities for career growth and professional development
• Hospital located close to public transport with discounted Myki Commuter fares

To view the full position description click here

For further information please contact: Julie Oliver, Operational Performance Manager - 9508 1456

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza and COVID-19 (recommended), plus a Working with Children Check (WWCC) may also be requested.