Group Applications Support Officer

Group Application Support Officer– Full Time

📍 Mandurah, WA Australia
📅 Immediate Start Available
🕑 Full-Time Permanent Hours


ABOUT US

Apex Radiology, established in 1996, is a leading provider of diagnostic imaging in Western Australia which supports public and private clinics. With locations across Bunbury, Mandurah, Busselton, Margaret River, and Perth, Apex delivers comprehensive imaging services including CT, MRI, X-Ray, Ultrasound, BMD, interventional radiology and Nuclear Medicine.

Join Apex Radiology and enjoy a rewarding career in a supportive, professional workplace while experiencing the lifestyle benefits of WA - from pristine beaches and vineyards to outdoor adventures and a relaxed regional lifestyle.

As part of the Integral Diagnostics (IDX Group) we are one of Australasia's largest radiology providers with more than 90 sites in Australia and New Zealand, we're proud to offer a supportive, forward-thinking environment for our people. As a publicly listed company on the ASX 300, IDX combines stability with growth opportunities - driven by our quality, innovation, focus on patient care and investment in the latest technology. Joining IDX means being part of a leading network where your expertise makes a real difference in delivering the best health outcomes for patients.


ABOUT THE ROLE

Apex Radiology is seeking an experienced full-time Group Applications Support Officer to join our RIS/PACS administration team.

• Friendly & Supportive Team
• Training Provided
• State of the art facility

Reporting to the Group Applications Supervisor, your responsibilities will include:

• Providing first-level support for RIS/PACS system queries and troubleshooting.
• Assisting with patient data validation, reporting, and imaging workflow support.
• Ensuring timely dispatch of reports and adherence to quality standards.
• Escalating technical and operational issues to the Supervisor as required.
• Supporting system upgrades, improvements, and testing activities.
• Assisting with training documentation and knowledge-sharing for staff.
• Working collaboratively with colleagues to provide excellent service to our referrers and internal stakeholders

ABOUT YOU

• Previous experience working with RIS/PACS systems (highly desirable).
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively as part of a team and follow supervisory direction.
• A proactive approach and continuous improvement mindset.

FOR YOU

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Paid Parental Leave: Additional leave to support new parents.
Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring great talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Work-Life Balance: Flexible work options for full-time or part-time roles.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on 0499 975 518