Medical Receptionist

✨ Start your new chapter today at CQR!

Are you an energetic and compassionate Medical Receptionist ready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care — and enjoy a workplace that truly recognises and rewards your contribution.

🏥 About Us

Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) — one of Australia and New Zealand’s leading providers of quality diagnostic imaging.

With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart. We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.

💼 About the Role

We’re looking for a friendly and motivated Medical Receptionist to join our welcoming front desk team at Hillcrest Private Hospital.

As the first point of contact, you’ll play a vital role in supporting patients accessing a full range of imaging services — from X-ray, Ultrasound to CT and Interventional Procedures

🕒 This is a Monday to Friday role, rostered between 7.45am and 4.45pm – working a 9-day fortnight with a rotating RDO and no weekends, giving you the work-life balance you deserve.

📅 A Day in the Life

• Greeting patients and creating a welcoming first impression
• Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
• Working closely with Medical/Surgical wards and our technical team
• Inpatient procedure and CT Injection bookings
• Coordinating with referrers and doctors for appointments and results
• Attending staff meetings and ongoing training sessions
• Maintaining compliance with workplace health & safety and company policies

• Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) — highly regarded
• A professional, approachable, and confident communication style — in person and over the phone
• Knowledge of medical terminology or practice management systems (an advantage)
• A collaborative, proactive attitude and high integrity
• A well-presented and patient-focused approach

🎁 Why Join Us?

At CQR, we know our people are our greatest strength. Here’s what you’ll enjoy:

• A meaningful career with a healthcare leader that values YOU
• Salary packaging, paid parental leave, plus discounts on private health, countless retail outlets and gym memberships
• Supportive, inclusive team culture with regular social events
• Uniforms provided, with ongoing training and career development opportunities

📩 Apply Now

Click “Apply” to send us your application.

Got questions? Reach out to Jodie from our Talent Team via text or call: 0476 887 487

At CQR, we proudly embrace diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and candidates from diverse backgrounds.

🧡 Building a healthier world — one patient at a time.

Please note: A National Police Check will be required for the successful applicant.