Medical Receptionist

Horizon Radiology is part of the network of leading radiology IDX Group practices in New Zealand. We specialise in X-Ray, Ultrasound, and Pregnancy Scans, with a strong focus on patient care and clinical excellence.

Our experienced team are dedicated to delivering high-quality imaging services using the latest technology in a welcoming and supportive environment. Join Horizon Radiology and make a real impact on patient care while working in a professional, collaborative team.

As part of the Integral Diagnostics (IDX Group) we are one of Australasia's largest radiology providers with more than 90 sites in Australia and New Zealand, we're proud to offer a supportive, forward-thinking environment for our people. As a publicly listed company on the ASX 300, IDX combines stability with growth opportunities - driven by our quality, innovation, focus on patient care and investment in the latest technology. Joining IDX means being part of a leading network where your expertise makes a real difference in delivering the best health outcomes for patients.

About the Role:

As the Medical Receptionist you will be working as part of a supportive team, this role offers variety across Auckland sites and the opportunity to build strong relationships with both patients and clinical staff.

We have one full-time 7 month parental leave cover role available.

What you'll be doing:

• Be the first point of contact for patients - in person, over the phone and via email
• Book appointments, manage referrals, and handle general enquiries
• Provide clear communication and support throughout the patient journey
• Liaise with clinical teams to ensure smooth day-to-day operations
• Maintain confidentiality and uphold high standards of professionalism
• Working across multiple locations in Auckland

What we're looking for:

• Previous experience in a customer service or administration role (healthcare preferred but not essential)
• A friendly, empathetic, and professional approach
• Excellent communication skills, both verbal and written
• Strong attention to detail and ability to multitask in a fast-paced environment
• Confident using booking systems and Microsoft Office (training provided)

FOR YOU:

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Fitness Passport: Access to many locations nationwide to support your fitness goals.
Employee Discounts: Discounts from NIB Health Insurance
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring great talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Work-Life Balance: Flexible work options for full-time or part-time roles.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on +61 0499 975 518