Service Delivery Manager

About the Role

• Monday – Friday role
• Work normal business hours between 8am – 5pm
• On Call once every 4-6 weeks
• Management/Leadership position for a compassionate Social Services professional
• Residential Service for about 5-6 clients at a time
• Resident stay times vary between short stints of a couple months and longer stays, a year or longer

Benefits

• Ongoing professional supervision if required
• Paid maintenance of annual registration (APC)
• Additional paid leave; 3 wellbeing days per annum, 5-10 days study leave and cultural leave days
• Discounted health insurance
• Store discounts with selected brands
• Ongoing professional development available through a variety of mediums

What you have to do

• This is a residential Youth Service so experience working with vulnerable young people is essential
• The team is very self-sufficient and is high performing so someone with experience and collaborative leadership presence is necessary
• Take on referrals from external agencies and process them accordingly with your team
• Provide solutions to escalated issues in house, leaning on your experience as a frontline social service professional
• Ensure your team is well trained, up to date with current compliances/policies
• Provide rostering solutions and ensure there is cover for any kind of leave within the team
• Be an external contact on the odd occasion to help when needed across the organisation
• Join your mental health professionals in their meetings with the clients and their families to help provide a smooth operating service for all involved

Skills and Experience

• Tertiary level qualifications in Social Work, Counselling or Occupational Therapy
• FULL Registration with the governing body
• of your qualification (SWRB, NZOTB, NZAC) is essential
• Management level experience
• Family counselling, School Counselling and Youth Work experience are highly sought after experience for this position and team
• Full, clean, New Zealand Driver’s license

Join this industry leading NGO in shaping brighter futures for vulnerable youth in Auckland. Apply now to lead impactful programs as this teams Service Delivery Manager!

Reference: 201998
Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful we will give you a $500 voucher of your choice. See our website for more details https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/ or get in touch on +64 9 529 5116

To apply online, please click on the apply button.

Alternatively for a confidential discussion please contact Rhys James-Davies on +64 272 077 895 quoting the reference number above.

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