Switchboard Operator | Nightshift

• Permanent, part time 33.25 hours per week
• Excellent benefits including salary packaging
• Fitzroy location
  

About the Role

You will provide an effective & efficient communications service and information to all Hospital staff, external agencies and the general public

• Hospital Switchboard operations – Ensure Calls are answered in an appropriate manner and all callers are treated in a polite and courteous manner
• Demonstrate high levels of communication skills appropriate to Switchboard functions
• Operation and management of Hospital Paging system
• Receipt, management and coordination of all Emergency Codes
• Provide accurate patient enquiry information
• Collation, maintenance and dissemination of information relating to Doctors, Medical & After-hours rosters
• Provide accurate information to Hospital staff in relation to on-call staff, clinical rosters and directory information
  

Classifications for this position will range from HS1 - HS17 ($58, 442 - $64,610 per annum pro rata)




Your Contribution

• Experience in a health service environment is essential
• Demonstrated high level communication and organisational skills
• Strong computer literacy
• Sound typing skills
• Experience in a switchboard setting
• Ability to participate as a member of a team in a dynamic work environment
• Ability to prioritise workload and meet deadlines.
• Must be self-directing and demonstrate initiative
• A valid Nationally Coordinated Criminal History Check, or willing to obtain
  

What We Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
  

About the Telecommunications Team

St Vincent’s Switchboard is located within the Inpatient Services Building at Fitzroy and operates 24 hours 7 days per week. Switchboard Operators manage a nucleus of information for staff, patients, relatives and external agencies



Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.



Application

• Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).