Ward Clerk - Haematology/Oncology

Ward Clerk - Oncology & Haematology
Full time or part time position
Cabrini Malvern

We’re building for the better!
By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well- resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.

What the role involves:
Join our friendly new Oncology/Haematology and General Medical ward as a Receptionist, where you will provide exceptional customer service and administrative support, ensuring a high standard of service for patients, visitors, and staff at Cabrini. As the first point of contact, you will play a key role in creating a welcoming, professional, and efficient environment.

Key responsibilities include:

• Greeting and assisting visitors, patients, and staff in a courteous and professional manner
• Providing efficient reception services and maintaining a welcoming environment
• Handling telephone calls and enquiries promptly and appropriately
• Responding to patient requests or referring them to the appropriate team member
• Ensuring confidentiality and discretion when managing sensitive information

What we’re looking for:
You are a motivated and reliable individual with a strong commitment to delivering high-quality service. You will bring:

• Proficiency in Microsoft Office and the ability to quickly learn new systems
• Recent experience in a ward clerk or similar role
• Excellent verbal and written communication skills, including a courteous phone manner and strong attention to detail
• A flexible and positive approach, with the ability to adapt to changing needs
• Initiative, self-motivation, and a willingness to ask for support when required
• Strong organisational and multitasking skills
• The ability to work both independently and collaboratively within a team
• Experience with CHARM and PAS systems (highly desirable)

What we offer:

• Salary packaging: up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits
• Convenience: Vibrant Malvern location, close to local shops, cafes and public transport
• Travel Perks: Myki Commuter discounted fares
• A commitment to health and well-being initiatives including discounted access to a wide range of gyms, pools, and fitness facilities through Fitness Passport
• Access to a range of retail offers, discounted hospital services and savings on eligible private health fund services

Interested? For further information view the full position description here or contact Anne-Marie Robinson – Clinical Director, Medical Services, Maternity , ICU & Palliative Care on 0418 720 859

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza and COVID-19 (recommended), plus a Working with Children Check (WWCC) may also be requested.