Once considered the domain of the young and tech-obsessed, digital technology is fast becoming an essential part of aged care in Australia. From wearable health monitors to video consultations and virtual reality therapy, a quiet transformation is redefining how older Australians live, connect and receive care.

This shift is being driven in part by necessity. Australia’s ageing population is growing rapidly, with people aged 65 and over projected to make up 22 per cent of the population by 2066. As demand for aged care services rises, technology offers a powerful way to bridge workforce gaps, extend care into people’s homes and improve quality of life.

For many older Australians, staying at home for as long as possible is a top priority. In-home care services have expanded to support this, but technology is playing a critical supporting role. Devices such as smart pill dispensers, fall-detection sensors and emergency call buttons are now commonly included in home care plans.

Beyond safety, digital tools are helping to support independence. Simple apps that prompt people to drink water, stretch or check their blood pressure are making it easier to manage chronic conditions. Some local councils and care providers are even trialling AI-powered companions: interactive devices that provide conversation, medication reminders and emergency assistance.

Telehealth services surged during the pandemic and remain a valuable option for aged care. For older Australians with mobility challenges or those living in remote areas, video consultations offer easier access to GPs, specialists and allied health professionals.
This is not just about convenience. Virtual appointments are enabling earlier detection and treatment of health concerns. Regular check-ins make it possible to monitor conditions such as diabetes, arthritis and heart disease without the stress of travel. Carers and family members can also join these consultations remotely, helping to improve communication and coordination.

Loneliness continues to be one of the most serious health issues affecting older Australians. A 2023 report by the Australian Institute of Health and Welfare found that more than one in four aged care residents regularly experience feelings of loneliness.
In response, many aged care facilities are adopting digital tools that support social and emotional wellbeing. Video calling platforms like Zoom and FaceTime are now standard in residential homes, helping families stay connected across distance and lockdowns.
Some providers are taking this further. Virtual reality (VR), once considered niche, is now being used to stimulate memory, reduce anxiety and encourage interaction. Aged care residents can take a virtual trip to the Taj Mahal, relive memories of 1950s Melbourne or even go on safari, all from the comfort of their armchair.

While the benefits of technology in aged care are clear, access is not equal. Many older Australians still face barriers including limited internet connectivity, lack of digital devices or unfamiliarity with technology.
Bridging this gap requires targeted support. Federal initiatives such as the Be Connected program offer digital skills training for seniors, helping to build confidence online. Some aged care providers have introduced “digital concierges” who assist residents with everything from sending an email to setting up wearable health tech.

There is also growing emphasis on designing user-friendly technology tailored to older people. This includes avoiding complex interfaces and jargon-heavy language to ensure accessibility is not an afterthought.

Despite the promise of digital health, there are important concerns around privacy, data security and informed consent. It is essential that older people understand what data is being collected and how it will be used. There are also questions about accountability if a device makes a health-related error.

Ethicists and policymakers are starting to address these challenges. As more aspects of care move onto digital platforms, regulations will need to evolve to protect vulnerable users while still allowing innovation to thrive.
There is also a risk that technology could depersonalise care. While digital tools can extend reach and efficiency, they should never replace the human connection that is at the heart of quality aged care. The most effective solutions are those that enhance, rather than replace, personal interaction.

The future of aged care in Australia will not be entirely digital or entirely traditional. Instead, it is likely to be a hybrid model. Technology will continue to expand the possibilities for older Australians, but its impact will depend on thoughtful, people-centred implementation.
From smart homes to virtual consultations, these tools have the potential not only to save costs or address workforce shortages, but to enhance dignity, independence and wellbeing in later life. As we plan for an ageing population, investing in tech-savvy, human-first approaches may be the key to healthier and happier years for millions of Australians.