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Digital Care Management: Meeting the rising expectations of the home care customer

Digital Care Management: Meeting the rising expect
Photo: Lookout
Weds 16th of June 2021
1.00pm-2.00pm (AEST) Free Online Webinar

Is your organisation readying itself for the new challenges and changes facing home care? Do you have a plan and technology platform to support the growing demand and rising expectations in quality, transparency, and reporting?

Home care in Australia is experiencing seismic shifts:

  • Increasing desire of people to grow older and age in the home, apartment or retirement village they love
  • Nearly half of the $17.7B increase in funding to the aged care sector is allocated to home care including, 80,000 new packages by June 2023
  • A new unified aged care in home care programme with new business rules is set to launch in July 2023
  • The Royal Commission into aged care quality and safety Recommendation 68, the need for improved use and adoption of technology, states, every approved home care provider delivering personal care or clinical care needs to use a digital care management system by July 2022.”
All organisations will need to modernise and rebuild their service with a renewed focused on the customer and quality.

If you are a home care provider or retirement village operator who provides care or is considering offering much needed care and support services to residents, this webinar is for you.

Learn about Lookout, the newest Digital Care Management platform available to the sector. Lookout is engineered and supported here in Australia. It enables an end-to-end industry leading customer experience including:

  • Customer acquisition and nurturing
  • Digital care planning
  • Remote care monitoring (including devices)
  • Team collaboration
  • Quality reporting
  • Customer and care worker App (iOS and Android)

Lookout designed to meet business at whatever stage they are in their home care strategy - with easy to understand pricing based on size and scale of operation - organisations of all sizes are welcome to join the webinar and discover how Lookout can simplify their digital transformation.

Lookout is the foundational technology for one of Australia's fastest growing home care providers Five Good Friends. It has been launched in 2021 as a SaaS solution and is available to all care organisations & retirement village operators.

The webinar will be presented by Simon Lockyer, Co-Founder and CEO of Lookout Digital Care Management Platform.

To find out more please visit


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